Privacy Notice

This privacy notice tells you what to expect us to do with your personal information.

Contact details

Email: info@fhym.org

What information we collect, use, and why

We collect or use the following information to receive donations or funding and organise fundraising activities:

• Names and contact details
• Donation history

We collect or use the following personal information for service updates or marketing purposes:

• Names and contact details
• Addresses
• Marketing preferences
• Donation history
• Website and app user journey information

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. You can find out more about lawful bases on the ICO’s website.

• Your right of access – ask us for copies of your personal information.
• Your right to rectification – ask us to correct or delete incorrect/incomplete info.
• Your right to erasure – ask us to delete your personal information.
• Your right to restriction – ask us to limit how we use your data.
• Your right to object – object to us processing your personal data.
• Your right to data portability – ask us to transfer your data.
• Your right to withdraw consent – withdraw consent at any time.

To make a request, contact us using the details above. We will respond within one month.

Lawful basis for using your data

To receive donations or funding and organise fundraising activities:

• Consent – we have your permission.

For service updates or marketing:

• Consent – we have your permission.

Where we get personal information from

• Directly from you
• Suppliers and service providers

How long we keep information

We retain personal data (such as email addresses) for as long as an individual remains subscribed to our mailing list. If someone unsubscribes, we will remove their email address from our records within 30 days.

We regularly review our mailing list and may remove inactive subscribers after 24 months of inactivity.

How to complain

If you have concerns, please contact us first.

If you're still unhappy, you can complain to the Information Commissioner’s Office (ICO):

Helpline: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated: 11 April 2025